|
|
FAQs | |
| Q: Who is responsible for the maintenance of the equipment should there be any faults with any parts of the equipment? |
|
A: The RemVu Aquila transmission unit remains under warranty whilst the customer remains contracted to RemGuard for monitoring services**. So, if the transmission unit suffers from a fault, (eg. hard disk drive fail), RemGuard will supply a new disk free of charge, which would be fitted on site by you, the installer.
**Subject to the equipment being treated in an acceptable manner, as per the terms and conditions of the remote monitoring contract.
|
|